“To create an e-mail address of the form mailboxname@mysite (for example, ivan_ivanov@example.com ), do the following: We go to the control panel in the section E-mails – in the section “”Mail accounts”” fill in the required fields. 1) : “”Login”” – the desired name of the box, also choose which site this name refers to “”Password”” – you can enter your own or use a randomly generated “”Comment”” – your comment Click “”Add”” – done, now we can see our mailbox in the E-mails section You can access your mailbox using our web interface or use an email client (such as Microsoft Outlook, Mozilla Thunderbird, etc.). Learn more about how to connect You can learn more about e-mail, its aliases and redirects in our documentation . Setting HQHost MXes records The MX record mechanism provides the ability to use multiple servers for a single domain and sequence their use in order to reduce load and increase the likelihood of successful mail delivery. In addition, this mechanism provides the ability to distribute the processing of incoming mail among several physical servers. If you want mail to be delivered and sent to the mailbox you added using our server , then you need to go to the section Sites . Next, opposite the site you are interested in in the section Hosting → Sites , click on the icon (+) and select “”Change”” . In the form that appears, you must specify in the field “”Mail”” – “”HQHost MXes”” . Click the Edit button . On our hosting, you can specify MX records on the domain to work with Yandex.Mail, GMail and other mail services. 1) fields with* must not be empty”

“I paid for the service and my Status in the control panel is “”Active””. How can I add a site? Important! Before placing a site on a hosting – make sure that your tariff plan allows you to add a site 1) and your status in the control panel is Active . In order to place a website on a hosting account, you must perform the following sequence of actions: In the hosting control panel, go to Hosting -> Add Wizard . Check the Add site box . In the “”Name”” field, you should specify the domain name of your site (if you do not have one registered, you need to do it here ). Fill in the fields with the required data: Data center Geographic location of the site Name Name of the site. The site will be available with the www prefix . so without it IP address Here you can choose a shared server IP address or a dedicated one for your site 2) . More details can be found here . Mail Here you can set the server’s MXes values . If the value is HQHost MXes, you will be able to use mailboxes of the form user_name@added.site . Similarly for other server MXes values. More details can be found here . SPF SPF allows a domain owner to specify a list of servers authorized to send email messages with return addresses in that domain. Hotlink Protect List of file extensions, the request of which will be possible only from the pages of the added site Webalizer If this option is enabled, the server will generate an extended report on requests to site pages. Detailed description of reports (eng) Next, click the “”Apply”” button – now your site will be visible in the list of sites in the section Hosting → Sites . IMPORTANT!!! If you do not understand the purpose of any of the items, do not change the default values ​​in order to avoid disrupting the normal operation of sites. After going to the section , a list of your hosted sites and their characteristics will be displayed: IP address – IP address assigned to the site Server – the server on which the site is physically located Account – FTP account assigned to the site CGI /php – indicates if PHP is installed and what version it is Mail – shows which server is used to work with mail on your site Hotlink Protect – flag for the presence of protection against hotlink Webalizer – a flag for the presence of extended access statistics. At the end of the day, it will be available at http://site_name/webalizer Actions: Allowed hotlinks — a list of sites whose pages allow access to files with extensions listed in the Hotlink Protect site property Install CMS – install CMS for the selected site. More Edit – Edit the above site properties SSL — order an SSL certificate for a website Aliases are site aliases, when accessed, requests will be processed as if they go to the main site. Web FTP – access to FTP through a browser The site will appear in the list along with the acquired properties described above. Within 5-10 minutes after adding the first site account, an FTP account is created , which should be used in the future to access the site directories. IMPORTANT! For a site to be accessible from the outside, its domain name (such as example.com in the example above) must be registered and valid . Domain parking for hosting The final touch – in order for the site to be available to all Internet users, it is necessary to register the service name servers of our hosting as name servers responsible for the zone of the registered domain: ns0.hqhost.net , ns1.hqhost.net . Important! Any changes to the DNS records of the domain – take effect after a while, necessary for updating the DNS cache of servers. As a rule, it takes from 8 to 72 hours. This process is called hosting domain parking . For domains registered with us, this can be done in the Domain Names section of the hosting control panel. In this case, in the list of domains, to the right of the necessary one, press the button (+) and select the Manage NS item . In the provided form, in the fields Name Server 1, 2 – respectively, register the service name servers, click the Change button . If the domain was not registered with us, you need to change the information about the name servers in the panel where the domain was registered. Now you can: Create an e-mail 3) linked to a freshly loaded site. Install CMS (if needed) Add database (if needed) Upload content to the site using an FTP account 1) HQ-Domains tariff plan only- does not allow hosting sites! 2) Dedicated IP is provided on a paid basis at the rate of $2 / month 3) electronic mailbox”

“In order to order a virtual hosting service, you must perform the following steps: On the hqhost.net website, select the tariff you are interested in. Click the “”Order”” button . Fill out the registration form 1) . An email with a login and a password for accessing the Hosting Control Panel will be sent to your e-mail specified during registration. If you do not receive an e-mail within 10 minutes, please contact technical support …. Next, you need to pay for hosting services according to the previously selected tariff plan. Click the Pay button . You will go to the section Finance -> Top up the balance and make the payment. You can find out more about how to pay for hosting services here . Next, you need to Verify your account via SMS. To do this, you need to fill in all the fields in the second step. choose a country Enter your region/province Enter city Enter your address and zip code Check that the phone number you entered is correct, correct if necessary. Click the Get Code button 2) If everything was done correctly, an SMS with an activation code will be sent to the specified phone. Enter code. Click the Submit button . You have three attempts to receive SMS. If for any reason you were unable to receive SMS – create a request in the control panel indicating your phone number and the time when we can contact you. You can find out how to create a support ticket here . Now you can move on to the next step – adding a site . You can also follow this link to see the list of software available within our shared hosting. 1) required fields are marked with * 2) If you do not receive an SMS with an activation code”

“Database creation Our shared hosting uses the MySQL database management system , MySQL Documentation . MySQL accounts is a list of databases available for use and their corresponding users. Add a database like this: Go to the control panel section Hosting → MySQL and click Add . Similarly, you can use Hosting → Add Wizard → Add Base . Fill out the database form properly: Data center geographic location of your database. Charset DB text encoding. Password By default, the field contains a randomly generated sequence of characters to be used as a password. You can replace this sequence with any other, perhaps more convenient in your opinion, or generate a new random one by clicking the Generate button. Comment Any textual description of the database. Next, click the Apply button . After a message about the successful addition of the base, click the Next button . The database you created with information about connecting to it is available in the Hosting – MySQL section . The base will appear in the list along with the acquired properties: Database Management (Administration) Once you have added the database, you can access it using phpMyAdmin , filling in the fields there as follows: User – Login field from the MySQL section in the control panel Password – Password is your MySQL password Server selection – in the drop-down list, select the Server specified in the MySQL section for your control panel database. Database usage Use the data from the MySQL section to connect to the database in your CMS /scripts. For example, in the case of WordPress , you need to specify the following information in the wp-config.php file ( remember to replace the connection data with your own, and not just copy from this example! ): // ** MySQL settings ** // define(‘DB_NAME’, ‘user_db0’); // Name of your database define(‘DB_USER’, ‘user_db0’); // Your login for the database define(‘DB_PASSWORD’, ‘pass’); // Your password define(‘DB_HOST’, ‘db.test’); // Database server for MySQL Creating a BackUp (Dump) database in the PhpMyAdmin panel To create a copy of the Database (DB dump), go to the browser link https://phpmyadmin.hqhost.net/ and select the database. In the top menu, go to the Export tab . In the drop-down list Format , select SQL . Press the OK button . After pressing the OK button , you will download a file with your database. Uploading a database dump to our server using PhpMyAdmin To do this, you must perform the following steps: Log in to the PhpMyAdmin database management interface and enter the access data for your database from the Hosting → MySQL section of the control panel. Go to the Import section . Select the dump file (usually a file with .sql extension ) and file encoding and click OK .”